Important Update on the Tilbury Chadwell PCN Reconfiguration – 1st April 2025

We are writing to inform you of an important development within the Tilbury Chadwell Primary Care Network (PCN) from the 1st April 2025. To enhance patient care and strengthen our ability to deliver progressive healthcare services, the following practices, Oddfellows Hall Health Centre, Milton Road Surgery and Thurrock Health Centre will be moving under the umbrella of Tilbury Chadwell PCN.
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Friends and Family Results

The Friends and Family Test is a simple, comparable test which, when combined with follow-up questions, provides a mechanism to identify both good and bad performance and encourage practices to make improvements where services do not live up to expectations.

The Friends and Family Test (FFT) for patients is a single question survey which asks patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. The patient will be contacted within 48 hours of receiving treatment, to enable timely feedback.

It also allows you to feedback comments, which are very helpful and can influence how we modify our services and processes.

Our latest and previous Family and Friends Test results are accessible below.

January 2026

TBA

December 2025

Please find below a table with the number of responses received from patients in December 2025 –

November 2025

Please find below a table with the number of responses received from patients in November 2025 –

October 2025

Please find below a table with the number of responses received from patients in October 2025 –

September 2025

Please find below a table with the number of responses received from patients in September 2025 –

August 2025

Please find below a table with the number of responses received from patients in August 2025 –

July 2025

Please find below a table with the number of responses received from patients in July 2025 –

June 2025

Please find below a table with the number of responses received from patients in July 2025 –

May 2025

Please find below a table with the number of responses received from patients in May 2025 –

April 2025

Please find below a table with the number of responses received from patients in April 2025 –

March 2025

Please find below a table with the number of responses received from patients in March 2025 –

February 2025

Please find below a table with the number of responses received from patients in February 2025 –

January 2025

Please find below a table with the number of responses received from patients in January 2025 –