Important Update on the Tilbury Chadwell PCN Reconfiguration – 1st April 2025

We are writing to inform you of an important development within the Tilbury Chadwell Primary Care Network (PCN) from the 1st April 2025. To enhance patient care and strengthen our ability to deliver progressive healthcare services, the following practices, Oddfellows Hall Health Centre, Milton Road Surgery and Thurrock Health Centre will be moving under the umbrella of Tilbury Chadwell PCN.
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Friends and Family Results

The Friends and Family Test is a simple, comparable test which, when combined with follow-up questions, provides a mechanism to identify both good and bad performance and encourage practices to make improvements where services do not live up to expectations.

The Friends and Family Test (FFT) for patients is a single question survey which asks patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. The patient will be contacted within 48 hours of receiving treatment, to enable timely feedback.

It also allows you to feedback comments, which are very helpful and can influence how we modify our services and processes.

Our latest and previous Family and Friends Test results are accessible below.

June 2025

TBA

May 2025

Please find below a table with the number of responses received from patients in May 2025 –

April 2025

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March 2025

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February 2025

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January 2025

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December 2024

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November 2024

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October 2024

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September 2024

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August 2024

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July 2024

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June 2024

Please find below a table with the number of responses received from patients in June 2024 –

May 2024

Please find below a table with the number of responses received from patients in May 2024 –

April 2024

Please find below a table with the number of responses received from patients in April 2024 –

March 2024

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February 2024

Please find below a table with the number of responses received from patients in February 2024 –

January 2024

Please find below a table with the number of responses received from patients in January 2024 –